Shipping Policy
Effective date: January 1, 2025
Free Shipping, Always
Shipping is included in the price of every plan. There are no separate shipping fees.
When Letters Are Mailed
We mail letters once per month, typically on the 15th.
Estimated Delivery Times
Once mailed, letters typically arrive within 3 to 10 business days, depending on your location and local postal service.
Where We Ship
We currently ship within the United States. If you are outside the United States, contact us first.
Keeping Your Address Current
Please keep your shipping address up to date from your account before the next mailing date.
Lost, Delayed, or Damaged Mail
If your letter is lost or arrives damaged, tell us within 30 days and we will send a replacement at no cost.
Contact
Questions? Reach out to us and we'll be happy to help.